SFCU Wins ADDY for Brand Refresh Commercial

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Sentinel Federal Credit Union is proud to announce that it has been awarded a prestigious Silver ADDY at the American Advertising Federation (AAF) Black Hills’ 2025 American Advertising Awards competition for its Brand Refresh commercial. This recognition highlights the credit union’s commitment to creative excellence and innovation in marketing.

The American Advertising Awards, one of the industry’s largest creative competitions, attracts nearly 35,000 professional and student entries each year through local club competitions. Its mission is to recognize and reward the creative spirit of excellence in advertising. The AAF Black Hills competition serves as the first tier of a three-tiered national contest conducted by the AAF and over 200 local clubs across the country.

Sentinel Federal Credit Union’s Brand Refresh commercial showcased the organization’s revitalized visual identity, reflecting its deep-rooted commitment to trust, service, and community. The commercial’s creative approach, compelling storytelling, and engaging visuals resonated with both members and the judging panel, earning it a Silver ADDY for its outstanding level of excellence.

“Our team is honored to receive this recognition,” said Beth Hottel, Marketing Director at Sentinel Federal Credit Union. “This award is a testament to our dedication to producing impactful marketing that connects with our members and highlights the values we stand for. We are excited to continue delivering engaging content that tells our brand story and strengthens the emotional connection with our members. Our goal is to create marketing that not only informs but also inspires, reinforcing the trust and commitment we have built within the community.”

For more information about Sentinel Federal Credit Union and its award-winning brand refresh, visit our YouTube channel at https://youtu.be/1lU1ZeK1t_U?si=q4QryjVqlKr2o835.

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What Our Members Say About Us

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”