SFCU Honored with Excellence in Business Award

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Sentinel Federal Credit Union is proud to announce that it has been awarded the Excellence in Business Award by the Box Elder Chamber of Commerce. This prestigious recognition highlights Sentinel FCU’s commitment to excellence in business growth and community involvement.

The Excellence in Business Award is presented to organizations that have been in business for at least three years and demonstrate outstanding contributions to the economic vitality of Box Elder and the Black Hills region.

Sentinel FCU exemplifies business excellence by living the credit union mission of “People Helping People.” In 2025, we celebrate 70 years of dedicated service to improving the financial well-being of our members and strengthening the Box Elder community. As a not-for-profit financial institution, we prioritize people over profits, offering personalized service, competitive products, and financial education to help individuals and businesses thrive.

“We are honored to receive this award and remain committed to upholding the values of excellence, trust, and service,” said Dorothy Voorhees, CEO of Sentinel FCU. “This award is a testament to the hard work of our employees, our commitment to our members, and our passion for giving back to the communities we serve.”

We have furthered our commitment by building a new branch in a centralized location, enhancing accessibility and convenience for our members. We also continue to provide strong support for local organizations, military families, and economic development with over 70 sponsorships and donations annually. Our employees go above and beyond to provide trusted guidance, ensuring our members achieve financial success.

Sentinel Federal Credit Union invites members and the community to join in celebrating this achievement and looks forward to furthering its mission of providing exceptional financial services with a personal touch.

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What Our Members Say About Us

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”