Sentinel Federal Credit Union Appoints Dorothy Voorhees as CEO

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Rapid City, SD – October 22, 2024

Sentinel Federal Credit Union is pleased to announce the appointment of Dorothy Voorhees as Chief Executive Officer. Voorhees, who has been serving as Interim CEO since April, brings a wealth of leadership experience and financial expertise to the role.

Having joined Sentinel FCU as Chief Financial Officer in 2018, Voorhees has been instrumental in guiding the credit union through strategic growth and operational excellence. Her background includes extensive experience in cash flow management, interest rate risk management, budgeting, compliance, and strategic planning. Before her tenure at Sentinel FCU, she served as CFO at a local community bank for eleven years and was an accounting manager at Black Hills Federal Credit Union for four years. Voorhees holds an AACSB Accreditation Master of Business Administration (MBA) in Applied Management from Black Hills State University, as well as a Bachelor of Science in Accounting and Business Management from the same institution.

Throughout her time at Sentinel FCU, Voorhees has consistently demonstrated a commitment to the credit union’s mission of safeguarding the financial well-being of its members. As Interim CEO, she led with strategic vision and operational acumen, maintaining Sentinel FCU’s focus on growth and member service. Her permanent appointment as CEO reflects the board’s confidence in her ability to lead the credit union forward.

“We are delighted to confirm Dorothy as our CEO,” said Jim Ramp, Board Chair of Sentinel Federal Credit Union. “Her proven leadership, financial acumen, and dedication to our members’ success make her the perfect fit to lead Sentinel FCU into the future. We look forward to her continued impact in this role.”

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About Sentinel Federal Credit Union

Sentinel Federal Credit Union (SFCU) strives to support members and communities in their journey toward financial well-being. SFCU understands that building connectivity among us all is key to building stronger communities and helping South Dakotans reach their goals. SFCU is a member-owned, not-for-profit financial cooperative serving over 9,000 members—including both individuals and business owners. SFCU, with branches in Box Elder, Custer, Ellsworth AFB, Hill City, Rapid City, and Winner, plays a pivotal role in fostering stronger and healthier communities across South Dakota, forging enduring connections and serving as an integral and influential force. Since 1955 the SFCU mission has remained the same; to protect the financial future of its members—just like a sentinel.

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What Our Members Say About Us

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”