New Extra Awards Website Launching Soon

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On Feb. 18, 2021, we will launch a new and improved Extra Awards redemption website which will be mobile friendly.

To prepare for the launch of the new website, you will not have access to view your points balance or redeem your rewards beginning on Thurs., Feb. 11, 2021, through Wed., Feb. 17, 2021. You will continue to receive Extra Awards points for any purchases made between Feb. 11 – 17, 2021, and your current point balance will automatically transfer over to our new redemption site.

Once our new Extra Awards website has launched:

  • Bookmarks to the previous site will no longer work.
  • The new website link will be available on our Extra Awards page on our website.
  • You will be asked to register your account on the new site. You will need to set up a new user ID and password. Your old Extra Awards user ID and password will no longer work. Click on “Create New Account” and then enter your Sentinel Visa Credit Card number into the Account Number field.
  • Make sure we have your current email on file since you will use that email when you create your new Extra Awards registration. You can update your email using Online Banking or give us a call at 605-923-1405 or 888-923-1400.
  • If you have questions, you can also contact our Extra Awards Redemption Center for support and redemptions at 855-854-5493.

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What Our Members Say About Us

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”