Lobbies closed to walk-in traffic beginning March 20

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With concern for the health and safety of our members, employees and communities due to COVID-19, we will be temporarily closing all branch lobbies to walk in traffic beginning on Fri., March 20, 2020, until further notice.

Appointments can be made by calling 605-923-1405.

Our Drive-Up locations are open for transactions, including cashier’s checks and money orders. Large cash withdrawals will be limited to $3,000 without a seven day notice. Our Hill City Location will be offering “walk up” service at our lobby door.

You may experience longer wait times, due to the increase in traffic in our drive-ups lanes. We appreciate your patience as we work to serve you as quickly as possible.

Remote Services Available
We encourage you to take advantage of our remote services, including our Mobile Banking App and our Online Banking. With our Mobile App you can remotely deposit checks, transfer funds, apply for a loan, pay bills, make loan payments and more.

Download our app on the App Store and on Google Play. Simply login using your Online Banking username and password.

If you haven’t enrolled in Online Banking yet, now is the perfect time to enroll. Give us a call at 605-923-1405.

Phone Banking Available
To access our 24-hour phone banking system, call 866-923-1448 and enter your PIN.

Call Center Available
Our Call Center Representatives are available Monday through Friday from 7:30 a.m. to 5:30 p.m. (MT). Please give us a call at 605-923-1405. You may experience longer wait times, due to the increase in calls. We appreciate your patience as we work to serve you as quickly as possible.

Appointments Available
We are taking precautions and we are limiting in-person interactions at our branches. Therefore, access to the inside of our branches will only be available by appointment. To schedule an appointment, give us a call at 605-923-1405. We will continue all member services, including loans and Safe Deposit Box access, in our branch locations.

CO-OP ATMS & Shared Branches Available
We are part of the CO-OP ATM and Shared Branch network. To find the nearest ATM or Shared Branch visit www.allco-op.org or call 1-888-SITE-CO-OP.

Remember, your funds are safe, and we want to keep you and our employees safe. You can feel secure knowing that your Credit Union continues to remain safe, secure, and financially strong. That is our top priority and we thank you for your patience as we navigate this current situation. We will continue to keep you updated with any changes.

We appreciate your valuable membership.

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What Our Members Say About Us

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”