Embracing a New Era with Our Brand Refresh

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We are excited to share the next chapter in Sentinel Credit Union’s story—a brand refresh that marks a significant milestone in our journey, including the unveiling of our new logo. This comes as we are about to celebrate our 70th anniversary in 2025, a testament to our longstanding commitment to serving our members and community.

Why a Brand Refresh?
In today’s rapidly changing financial landscape, it’s essential to adapt and evolve to meet the needs of our diverse and growing membership. As generational shifts, increased competition, and technological advancements shape the industry, we recognize the importance of refreshing our brand to stay relevant and impactful.

The Symbolism Behind Our New Logo
Our new logo is a testament to our rich history and our bright future. Here’s how it aligns with our brand strategy by encapsulating our values, aspirations, and unique positioning within the financial industry:

Heritage and Geography:
The incorporation of the Black Hills Mountain range pays homage to our geographical roots, grounding our brand in the local landscape. This connection to our region’s natural beauty reinforces our commitment to serving the community and reflects our longstanding presence in the area.

Experience and Culture:
The inclusion of the eagle, a symbol deeply entrenched in American culture, evokes a sense of tradition, honor, and trust. It resonates with our members, many of whom share a proud affiliation with the armed forces. By integrating this symbol, we reaffirm our respect for our nation’s heritage and our dedication to upholding the values that define our culture.

Aspiration and Innovation:
The upward arrows at the crest of the mountains signify our forward-looking approach and our relentless pursuit of progress. They reflect our commitment to innovation, growth, and staying ahead of the curve in an ever-evolving financial landscape. This symbolism communicates to our members that we are not only rooted in tradition but also poised for a future of continued success and prosperity.

Relationships and Trust:
The subtle incorporation of the bomber silhouette underscores our deep-seated relationship with the Air Force community. It serves as a testament to the trust and confidence placed in us by our members, including those who have served our country. This nod to our military connections reinforces our reputation as a reliable and trustworthy financial partner.

Vision and Leadership:
The radiant sun at the summit of the mountains represents our aspirational vision for the future. It symbolizes clarity, enlightenment, and the promise of a brighter tomorrow. By positioning ourselves as the guiding light in our members’ financial journeys, we reaffirm our commitment to leadership, innovation, and helping them achieve their goals.

Color Psychology
Our chosen colors are deep green, symbolizing trust, stability, and reliability; spring green, representing growth, renewal, and vitality; and vibrant yellow, exuding warmth, positivity, and optimism. Together, these colors form a harmonious palette that embodies our values and aspirations.

Conclusion
This brand refresh is not just about a new logo; it represents our commitment to evolving, innovating, and progressing to better serve our members and community. As we move forward, we invite you to join us on this journey, as we work together to build a brighter future for all.

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What Our Members Say About Us

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”