Debit Cards

Sometimes it’s difficult to keep up with the pace of life. But no matter what comes your way, you can enjoy it more simply by requesting a free Sentinel Federal Credit Union Visa Debit Card. With it, you have the purchasing power of Visa, plus ATM access to your Credit Union accounts. It’s safer than cash, faster than writing checks, and it’s accepted all over the place. So you can use your Debit Card to pay for movie tickets, gas, doctor visits, dry cleaning—virtually anything you need to keep your life moving.

Keep track of every purchase.
Purchases come directly from your checking account and are itemized on your monthly statement as well as online. You’ll see the merchant name, location, date and amount for every purchase.

Transactions available in real time.
Your Debit Card transactions are available in real time. This means most transactions are immediately reflected in your available balance. This includes deposits made at the Credit Union as well as your purchases and cash withdrawals.

Shop safe and secure.
When you press “credit” at the keypad and sign for your purchases, your card is protected by multiple layers of security, including: Visa’s Zero Liability Policy, so you won’t have to pay for unauthorized transactions; replacement funds, so any funds taken from your account due to fraudulent use will be returned; and continuous fraud monitoring for suspicious activity.

Pay with your Debit Card.
The next time you have to pay, reach for your Debit Card and discover just how easy life can be. Contact us today for your free Debit Card!

Debit Card & ATM Card Fees & Surcharge Information

• No transaction fee is charged when used in Sentinel Federal ATMs
• A small transaction fee is charged when used in ATMs not owned by Sentinel Federal. The owner of the ATM however, may apply an additional surcharge fee. A surcharge notice is normally displayed on the ATM screen before your transaction is processed.

Other Helpful Information about using your Debit Card

• To avoid a transaction charge anytime you have an option of entering debit or credit, choose credit. Entering a pin number results in a transaction fee.
• If you have a loan payment at Sentinel Federal that is late, the transaction maybe denied.
• Regulations allow only three electronic transfers per month, if your checking account is set up to transfer money from savings to checking if you overdraw, only three transfers are allowable per month.

Daily Limits

• Should your card be lost or stolen, daily limits have been set up for your protection.
• With your debit card, you may purchase up to a maximum of $1,500 per day, provided there are sufficient funds in your account.
• With your ATM card, you may make 10 cash withdrawals in any one day from an ATM, with a $400 maximum daily limit.

To Report Lost or Stolen Cards

During Normal Business Hours: 605-923-1405

After Business Hours:

800-472-3272 (ATM Cards)
800-682-6075 (Debit Cards)
800-543-5073 (Credit Cards)

Sentinel Federal Credit Union has a card to fit your need!

Credit Cards

Debit Cards

To Report Lost or Stolen Cards

During Normal Business Hours: 605-923-1405

After Business Hours:

800-472-3272 (ATM Cards)
800-682-6075 (Debit Cards)
800-543-5073 (Credit Cards)

Your Sentinel Federal Credit Union Visa Credit Card earns Bonus Points for every net purchase you make! You earn one point for every net dollar you spend. Just think, every time you buy groceries, gas or dinner, you will be earning points. The more you use your Visa Credit Card, the more points you earn. Once you have accumulated enough Bonus Points, you can redeem them for brand-name merchandise and exciting travel rewards. Use your Visa Credit Card for all your purchases and you will be surprised how quickly your Bonus Points add up!

Visit ScoreCard Rewards to check your balance, redeem points or to view current merchandise and travel offerings.

• Low variable rates
• No annual fees
• 28 day grace period on purchases
• No balance transfer fees
• Earns ScoreCard Reward Points for every net purchase you make
• Payments can be made at any credit union office or automatically deducted from your savings or checking account each month
• Protection from unauthorized charges and lost and stolen card charges at no additional cost

Apply today for our Visa Classic Credit Card.

Helpful Information

• Credit Card Agreement
• Verified By Visa
• Let us know if you’ll be traveling with your card
• To report lost or stolen Credit Cards:

During Normal Business Hours: 605-923-1405
After Business Hours: 800-543-5073

 
Visa® Secured Credit Card
Everyone qualifies for the Sentinel Federal Visa Secured Credit Card, regardless of their credit history.

• Non-variable rate as low as 10.00% APR*
• Card is secured by your savings
• No annual fee
• No grace period on purchases
• Earns ScoreCard Reward Points for every net purchase you make
• Payments can be made at any credit union office or automatically deducted from your savings or checking account each month
• Protection from unauthorized charges and lost and stolen card charges at no additional cost

Apply today for our Visa Secured Credit Card.

Helpful Information

• Credit Card Agreement
• Verified By Visa
• Let us know if you’ll be traveling with your card
• To report lost or stolen Credit Cards:

During Normal Business Hours: 605-923-1405
After Business Hours: 800-543-5073

*APR = Annual Percentage Rate. Your actual rate and term may vary, depending upon your credit history and other factors. Other conditions, restrictions and credit approval apply.

New Federal Reserve rules allow you to make decisions about overdrafts for transactions made with your debit or ATM cards. Under the new rules, you must give us your permission to apply our standard overdraft practices to your everyday debit card and ATM transactions. The information below should be helpful as you consider your options.

To grant this permission, simply complete the opt-in request form below and we’ll add that coverage to your account.

What You Need to Know About Overdrafts and Overdraft Fees

An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts in two different ways:

1. We have standard overdraft practices that come with your account.
2. We also offer overdraft protection plans, such as a link to a savings account or overdraft line of credit, which may be less expensive than our standard overdraft practices. To learn more, ask us about these plans.

This notice explains our standard overdraft practices.

What are the standard overdraft practices that come with my account?

We do authorize and pay overdrafts for the following types of transactions:

• Checks and other transactions made using your checking account
• Automatic bill payments
• ACH transactions

Effective July 1, 2010 for new accounts and August 15, 2010 for existing accounts, we will not authorize and pay overdrafts for the following types of transactions unless you ask us to (see below):

• ATM transactions
• Everyday debit card transactions

We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction.

If we do not authorize and pay an overdraft, your transaction will be declined.

What fees will I be charged if the Credit Union pays my overdraft?

Under our standard overdraft practices:

• We will charge you a fee of up to $35 each time we pay an overdraft.
• There is no limit on the total fees we can charge you for overdrawing your account.

What if I want the Credit Union to authorize and pay overdrafts on my ATM and everyday debit card transactions?

If you also want us to authorize and pay overdrafts on ATM and everyday debit card transactions, simply complete the opt-in request form below and then click submit. You may also call 605-923-1405 or toll free at 888-923-1400.

___________________________________________________________

DO NOT RESPOND to these fraudulent messages. These messages are phishing scams attempting to steal your personal information. Sentinel Federal Credit Union will NEVER contact you via email, text, or phone asking for confidential or sensitive information. Remember never give out your sensitive information to people who contact you.

Contact us immediately at 605-923-1405 or 888-923-1400 if you responded to a fraudulent message and have given out any information.

Recent Fraud Alerts

Learn more about Phishing Scams and how you can protect your confidential information.

To Report Lost or Stolen Cards (Mon. – Fri. 9 am – 5 pm MT)
Main Phone: 605-923-1405
Toll-Free: 888-923-1400

To Report Lost or Stolen Cards (After Business Hours)
800-472-3272 (ATM Cards)
800-682-6075 (Debit Cards)
800-543-5073 (Credit Cards)

It’s Me 247 Online Banking plus E-Statements

Take care of your finances from the comfort of your home for free! 

• View your e-Statements online*
• Review account balances
• Transfer funds and make payments
• Apply for loans
• Get notifications with eAlerts
• Plus all of your transactions post in real time!
  

Enroll for E-Statements and you could Win a Wii™*

You’ll Love E-Statements – an email message lets you know your statement is available much sooner than a mailed copy.

It’s Safe and Convenient - with your confidential password you can access your statements anywhere you have Internet access.

It’s Easy – Simply logon to It’s Me 247 online banking and select “Preferences”.

It’s Environment Friendly – Save trees with electronic statements. Print only if needed.

*One (1) Prize Winner will be selected on or about October 4, 2010 by a random drawing from all qualified entries submitted between August 1 and September 30, 2010. View the contest rules here.

________________________________

Enroll in Online Banking & e-Statements today!

Mobile Web Banking

Take care of your finances on the go with Mobile Web Banking! 

• Check balances
• Transfer funds
• Monitor account status and more!

Need to reactivate your online banking account?

Forgot your online banking password?

Online Services Cancellation Request Form 

Routing Number: 291479291

Online Bill Pay (Easy Pay) is simply a better way

Why do so many people choose online bill pay? Because they know it means more freedom, control, savings and security. Now it’s easy to pay a friend, take care of a utility bill, and keep track of every payment. Enroll today! The first two months are free and then it’s just $4.95 a month. View Demo

Convenience and control in just a few clicks 

• Schedule single or recurring payments in just a few steps, and you’ll never worry about missing a bill or late fees
• Track your payments history at a glance and follow all past, present and future scheduled transactions
• Receive helpful e-Notifications that let you know when payments are due or a bill has been paid
• Use the convenient online bill pay messaging center to keep tabs on account activity or inquire about your online payments

Safety and security with every transaction 

• Protect against check fraud with electronic payments instead of unsecured mail
• Guard against identity theft from lost or stolen checkbooks, bills and statements
• Increase your privacy because only you can access your account information, account numbers and payment history
• Maintain tighter control of your account with real time access to your payments activity

Sign up for online bill pay in 3 easy steps

1. Login to your Online Banking account
2. Use the Bill Payment link to access the enrollment form
3. Complete the enrollment form and you’re all set

• No minimum balance
• No monthly service charge*
• Free unlimited check writing
• Free direct deposit
• Free Debit Card or ATM Card
• Free 24-hour phone banking with CU*TALK
• Free online banking with It’s Me 247 Online Banking
• Free Notary Service
• Overdraft Protection available
• Online Bill Pay available

*Notice: $5 monthly inactivity charge is assessed after 3 months of inactivity if over 18 years of age and less than $200 balance.

Bonus Checking

• $500 minimum balance to earn dividends
• Dividends earned daily
• $7.50 monthly service charge is assessed if balance falls below the $500 minimum on any day during the month
• Free unlimited check writing
• Free direct deposit
• Free Debit Card or ATM Card
• Free 24-hour phone banking with CU*TALK
• Free online banking with It’s Me 247 Online Banking
• Free Notary Service
• Overdraft Protection available
• Online Bill Pay available

Prime Checking (Exclusively for 55 and wiser!)
This attractive dividend-bearing checking account is available for our Prime Time Club members and offers:

• $1,000 minimum balance to earn dividends
• Dividends are earned daily (compounded and paid monthly)
• No monthly service charge (unless daily balance falls below $1,000 during the month then $7.50 monthly fee assessed)
• Free unlimited check writing
• Free direct deposit
• Free Debit Card or ATM Card
• Free 24-hour phone banking with CU*TALK
• Free online banking with It’s Me 247 Online Banking
• Free Notary Service
• Overdraft Protection available

As a Prime Time Club member you’ll receive these extra perks**

• Free Online Bill Pay
• Free box of standard checks each year
• Free fax and photocopies
• Free money orders and cashiers checks
• Free domestic wire transfers
• Free Call Center services available Monday – Friday, 9 a.m. to 5 p.m. MT
• Discount 1/2% on loan rates (includes auto, campers, motorcycles, ATV and boats)

Qualifications to join Sentinel Federal’s Prime Time Club:
This is a FREE CLUB for Sentinel Federal Credit Union members who are 55 years old and wiser! As a Prime Time Club member you are eligible for special services and discounts with Sentinel Federal Credit Union and local area merchants.

You are eligible for a Prime Time Club account if you:

• have joined Sentinel Federal,
• are 55 years of age or over, and
• have a Prime Checking account

Plus, you must either:

• have a $5,000 balance in a Prime Saver account, or
• maintain a recurring monthly Direct Deposit in a Prime Checking account or regular Savings account

**Benefits are subject to change without notice. Some limitations may apply. A joint checking account relationship held by either you or your spouse qualifies both of you for a Prime Time Club membership.

Rebuilder Checking
If you’ve been declined for a checking account, then call us today at 605-923-1405 or toll free at 888-923-1405 and ask about our Rebuilder Checking.

Need to order checks?

Business Basic Checking has the features and benefits targeted to sole proprietor relationships and small businesses (small number of transactions – generally less than 30 checks written and less than 100 deposited items monthly).

• No minimum balance
• Nominal $5 monthly fee
• Free unlimited check writing
• Free first order of duplicate deposit slips
• Free deposits
• Free Debit Card
• Free Call Center services
• Free 24-hour phone banking with CU*TALK
• Free online banking with It’s Me 247 Online Banking
• Free Notary Service
• Free Coin Counting
• Free Deposit Bag
• Online Bill Pay available
• Overdraft Protection available
• Night Depository available

Business Bonus Checking designed for medium to large businesses will help keep your business moving in the right direction.

• $1,500 minimum balance
• No monthly charge (If daily balance falls below $1,500 during the month then $7.50 monthly fee assessed.)
• Dividends are compounded daily and paid monthly on balances of $1,500 and greater
• Free unlimited check writing
• Free first order of duplicate deposit slips
• Free deposits
• Free Debit Card
• Free Call Center services
• Free 24-hour phone banking with CU*TALK
• Free online banking with It’s Me 247 Online Banking
• Free Notary Service
• Free Coin Counting
• Free Deposit Bag
• Free Online Bill Pay
• Overdraft Protection available
• Night Depository available

Non-Profit Checking is used for non-profit accounts where the non-profit has a tax designation of tax exempt by the IRS. There must be a tax number on file to report any dividends.

• No minimum balance
• No monthly charge
• Dividends are compounded daily and paid monthly on balances of $500 and greater
• Free unlimited check writing
• Free personal size checks
• Free deposits
• Free Debit Card
• Free Call Center services
• Free 24-hour phone banking with CU*TALK
• Free online banking with It’s Me 247 Online Banking
• Free Notary Service
• Free Coin Counting
• Free Deposit Bag
• Online Bill Pay available
• Night Depository available

Business Checking Dividend Rates

Need to order checks?

Rapid City, SD: Drive-Up ATMs
Haines Branch: 1430 N. Haines Ave.
Triple Crown Branch: 4011 Triple Crown Drive

Ellsworth AFB, SD
Drive-Up ATM: Located in BX Parking Lot
Walk-Up ATM: Located in Shoppette

Box Elder, SD: Drive-Up ATM
Next to Kopren Motors Dealership: 208 Frontage Road

Full Time Teller
Primary duties include processing monetary transactions to include deposits, withdrawals, checks, credit card payments, loan payments and cash advances for the members, sell credit union services that best meet the members’ financial needs and provide members with courteous and prompt attention. Qualified applicants must be service-oriented and possess some similar or related experience, possess numerical aptitude and intermediate mathematical skills, and possess basic proficiency in one or more software programs.

Join Our Team
We are continually seeking applications. If you would like to become a member of our team, please complete our Employment Application or email your resume to hr@sentinelfcu.org. Applications are kept on active file for six months.

You may also forward your resume to Sentinel Federal Credit Union, Human Resources, P.O. Box 700, Box Elder, SD 57719 or fax to 605-923-3960.

Sentinel Federal Credit Union is an Equal Opportunity Employer.

Order Checks & Accessories
Order your checks online from Harland Clarke, our preferred provider, at OrderMyChecks.com. Plus shop for accessories to complement your check order with matching covers, address labels and debit card holders.

• Our Routing Number is 291479291
• Check orders will be sent to the mailing address on your account
• Your total will be deducted from your checking account when your order ships

Secure, Fast Ordering
Ordering checks online from Harland Clarke is as safe and secure as ordering them in person or over the phone. The site is Verisign secure and TruSecure certified, so your  transactions  and account information are safe and completely confidential. 

First Time Orders
If this is the first time ordering checks for your account, please contact the Credit Union or stop by any branch to complete your order.

• Debit Card changes coming soon. Get details on the opt-in notification.
• Need to reactivate your online banking account?
• Forgot your online banking password?
• Need to order checks?
• Send us a message

Telephone Numbers (Mon. – Fri. 9 am – 5 pm MT)
Main Phone: 605-923-1405
Toll-Free: 888-923-1400
Main Fax: 605-923-3960
Overseas DSN: 675-6303

To Report Lost or Stolen Cards (Mon. – Fri. 9 am – 5 pm MT)
Main Phone: 605-923-1405
Toll-Free: 888-923-1400

To Report Lost or Stolen Cards (After Business Hours)
800-472-3272 (ATM Cards)
800-682-6075 (Debit Cards)
800-543-5073 (Credit Cards) 

Routing Number: 291479291 

Mailing Address
Sentinel Federal Credit Union
PO Box 700
Box Elder, SD 57719  

Email Us: Send us a message

Hours & Locations  I  ATMs  I  Shared Branching

The following privacy principles were established to maintain the security, integrity and confidentiality of your personal financial information. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

Information We Collect And Disclose About You

We collect and may disclose nonpublic personal information about you from the following sources:

• Information we receive from you on membership and loan applications and other forms;
• Information about your transactions with us or others;
• Information we receive from a consumer reporting agency;
• Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Sentinel Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard you nonpublic personal information

Our goal is to provide you with the best financial products and services available. Our commitment is to protect your privacy in all situations.

2010 Holiday Closings

CU*TALK is our new 24-hour phone banking system, which makes taking care of your credit union business faster, easier and safer! You’ll have around-the-clock access to your accounts which makes this service perfect for today’s busy lifestyles. Plus it’s free!

All you need to make contact with CU*TALK is a touch-tone phone, your account number, and your Personal Identification Number (PIN). Now you are all set to take care of business!

CU*TALK Guides You Through Each Step!

• Using your touch-tone phone, call toll free: 866-923-1448
• You will be asked to enter your account number followed by the # sign.
• Next, you will be prompted to enter your PIN followed by the # sign.

Main Menu Options

(1) Account inquiries, including balances and a list of recent transactions
(2) Perform money transactions, including transfers
(3) Hear current credit union rates or calculate estimated loan payments
(4) Change your PIN
(5) Change to a different account number
(6) Other credit union services, including locations and hours
(8) Repeat this menu
(9) End the call
(0) Hear the Tutorial
(*) Press * to return to the main menu at any time

Helpful Tips

• Be sure to press the # sign when asked.
• Keep your PIN confidential. This protects your privacy and keeps others from gaining access to your accounts.
• When entering dollar amounts, decimals are not required. For example, you would enter $25.00 as 2500
• CU*TALK may occasionally be unavailable for short periods so that we may perform maintenance. If you are unable to complete a transaction for this reason, try calling back later.
• Be extra careful when entering your PIN. Entering a PIN incorrectly three times will disable access to that account through CU*TALK. If this happens, contact the credit union directly for reactivation.

Cross-Member Transfer Request
Please fill out the Cross-Member Transfer Request Form if you want to be able to transfer funds between your accounts using Online Banking and/or Phone Banking.

or a …

Home Equity Line of Credit with a variable rate
as low as 4.00% APR* with approved credit.

Are you looking to make home improvements, pay for college tuition or finally take that much needed vacation? Then Sentinel Federal Credit Union may be able to help you with a Fixed-Rate Home Equity Loan or a variable rate Home Equity Line of Credit!

A Home Equity Loan or Line of Credit is also great for those of you who want to consolidate debts without refinancing your first mortgage, or for those of you who want to pay off higher interest consumer debt with a loan secured by their home in order to gain possible tax advantages. Consult a tax advisor regarding the tax deductibility of interest.

Fixed-Rate Home Equity Loan
Choose from a variety of terms and save money with fixed rates as low as 5.49% APR. With the fixed-rate home equity loan, you get the entire amount of the loan at closing and the rate never changes over the life of the loan.

• Offers a low, fixed rate
• Repayment terms up to 15 years
• Borrow up to 100% of current appraised value with approved credit
• Interest rates on home equity loans will increase 1% on loans with 90% or greater loan-to-value (LTV) ratio based on the appraisal of the property
• Minimum loan amount is $5,000 with $100 minimum monthly payment
• Usually the estimated costs to obtain a Home Equity Loan is $175
• For example, a payment for a $20,000 Home Equity loan at 5.49% for 60 months would be approximately $382 per month

Variable Home Equity Line of Credit (HELOC)
With a variable Home Equity Line of Credit you borrow only what you need, only when you need it and pay interest on only what you borrow! Variable rate as low as 4.00% APR with approved credit.

• This is a revolving line of credit secured by improved real property.
• Borrow up to 100% of current appraised value with approved credit
• For example: Appraisal of home $100,000
  • 90% of appraised value = $90,000
  • Less mortgage debt – $50,000
  • Potential line of credit $40,000
  • Minimum loan amount is $5,000 with $100 minimum monthly payment
• Usually the estimated costs to obtain a Home Equity Line of Credit is $175
• Maturity is up to 20 years depending on loan amount
• The Draw Period is 5 years from the funding date of the loan. After that time, further draws are not allowed
• The Repayment Period is up to 20 years including the 5-year Draw Period
• Interest Rate Cap: The annual percentage rate shall not be increased or decreased by more than two percentage points annually

For a better understanding of Home Equity Lines of Credit, please read: When Your Home Is On The Line: What You Should Know About Home Equity Lines of Credit

Contact us for a Home Equity Application

Assets

Liabilities

2009 Annual Report

Shop online with confidence. Use Verified by Visa. Your Visa card is now equipped with Verified by Visa—it password protects your card for free. To learn more, visit www.visa.com/verified.

Shop online with Verified by Visa today!

We’ve all been hearing how low mortgage rates are but do you know what that means for you? Now’s the perfect time to buy or refinance your home. At Sentinel Federal Credit Union we offer competitive rates and lower fees for a variety of mortgage loans including FHA, VA and South Dakota Housing Loans.

Contact Pat Wahl, our Mortgage Loan Officer, and learn about the flexible programs we have and which one could be best for your individual needs. So before you finalize those plans, or start to search the Black Hills to look at one of the many homes on the market, visit with Pat. He’ll get you pre-approved and find you the right mortgage. Contact Pat at 605–923–6772 or toll free at 888–923–1400 or send Pat a message.

Enroll for E-Statements and you could Win a Wii™*

You’ll Love E-Statements – an email message lets you know your statement is available much sooner than a mailed copy.

It’s Safe and Convenient - with your confidential password you can access your statements anywhere you have Internet access.

It’s Easy- Simply logon to It’s Me 247 online banking and select “Preferences”.

It’s Environment Friendly – Save trees with electronic statements. Print only if needed.

Enroll in Online Banking & e-Statements today!

 _____________________________ 

Make your life easier … SKIP your next payment!

Need extra cash for a family vacation, back to school shopping or an unexpected car repair? Take advantage of our Skip-A-Payment Program, which allows you to skip one month’s payment on your qualifying credit union loans. Learn More

_____________________________ 

Find us on Facebook

We’re connecting with our members on Facebook. Check out Sentinel Federal’s page on Facebook and become a fan!

You can perform the following transactions at a shared branch location: 

• withdraw cash
• make deposits
• transfer between accounts
• make loan payments
• check your balances

For a complete listing of locations and hours, visit the Shared Branch site.