If you receive a fraudulent email, text or phone message regarding Sentinel Federal Credit Union, please notify us immediately.
DO NOT RESPOND to these fraudulent messages. These messages are phishing scams attempting to steal your personal information. Sentinel Federal Credit Union will NEVER contact you via email, text, or phone asking for confidential or sensitive information. Remember never give out your sensitive information to people who contact you.
Contact us immediately at 605-923-1405 or 888-923-1400 if you responded to a fraudulent message and have given out any information.
Recent Fraud Alerts
| Date | Fraud Description | Method | Status |
| 8/4/2010 | Automated message states that your Sentinel Federal Credit Union ATM or debit card has been cancelled or blocked due to fraud. Message requests that you Press 1 to contact our Security Department or call 866-XXX-XXXX. | Robo Call Phone Message | Scam has been shut down |
| 5/28/2010 | Text message and/or email states you have won money in a sweepstakes with Sentinel Federal Credit Union and to forward the message to your friends so they can be enrolled in the sweepstakes. | Text Message and/or Email |
Scam has been shut down |
| 5/27/2010 | Text message states that your Sentinel FCU card starting with 4058 has been deactivated and to activate please call 605-XXX-XXXX. |
Text Message |
Scam has been shut down |
| 5/21/2010 | Automated message states that your Sentinel Federal Credit Union debit card has been blocked due to fraud. Message requests that you Press 1 and enter your card number to reactivate the card and remove the block. | Robo Call Phone Message | Scam has been shut down |
| 5/21/2010 | Automated message states that your Sentinel Federal Credit Union debit card has been blocked due to fraud. Message requests that you Press 1 to contact our Security Department or call 888-923-1400. | Robo Call Phone Message | Scam has been shut down |
Learn more about Phishing Scams and how you can protect your confidential information.
To Report Lost or Stolen Cards (Mon. – Fri. 9 am – 5 pm MT)
Main Phone: 605-923-1405
Toll-Free: 888-923-1400
To Report Lost or Stolen Cards (After Business Hours)
800-472-3272 (ATM Cards)
800-682-6075 (Debit Cards)
800-543-5073 (Credit Cards)
